Protection of privacy and professional privilege are a concern for everyone. Monty Sylvestre, conseillers juridiques inc. is committed to protecting professional privilege and the confidentiality of its clients’ information, in accordance with the professional obligations of its members. This commitment extends to clients’ Personal Information and to third parties (you). This policy on the protection of confidential information was developed to help you understand the type of information we collect, the manner we use it and the safeguards we have in place to protect that information and your privacy.
Collection, Use and Disclosure of Personal Information
Personal Information is any information about an identifiable individual or that permits an individual to be identified. It does not include your name, business address or business contact information like your job title, your email address or your work phone number that you provide to us for commercial purposes. We generally collect Personal Information that you voluntarily provide, but we may also collect information on third parties and as agents on behalf of our clients, where we or they have obtained the requisite content or as permitted or required by law. We may also collect information through our Website, although this information is generally limited to your name and your email address.
We will obtain your consent before we collect, use or disclose Personal Information for any purpose whatsoever, unless otherwise permitted or required by law. Consent may be given orally or in writing or may be implied, such as when you continue to provide Personal Information in the context of our ongoing relationship or where you provide members of Monty Sylvestre, conseillers juridiques inc. non business contact information related to the mandate. This includes Personal Information that you provide to us in the course of representing you in a litigation which may have to be disclosed subsequently as part of the process. In providing Personal Information, you consent to the collection, use and disclosure of this Personal Information in accordance with this policy on the protection of Personal Information and as permitted or required by law. To the extent that you provide the Personal Information of another individual, you attest that you have the consent or the necessary authority to allow us to collect, use and disclose that Personal Information for the purposes described in this policy.
We collect, use and disclose Personal Information primarily for the purpose of providing services, in particular legal advice and services to existing and prospective clients, management and clients relations management purposes (including the development and management of our knowledge management systems and to market and deliver Monty Sylvestre, conseillers juridiques inc. services) or for other purposes permitted or required by law. We may from time to time use third party service providers to perform certain functions for us such as office services or data processing. In these circumstances, such third party service providers are contractually bound to safeguard the Personal Information transferred to them by measures comparable to that provided by us and described in this policy and not to retain, use or disclose Personal Information transferred to them for any purpose other than the provision of services to Monty Sylvestre, conseillers juridiques inc.
Personal Information supplied to us is confidential and we do not distribute such information to any third party except with your consent real or implied or as permitted or required by law. We do not sell Personal Information.
We only keep Personal Information as long as it is required for the reasons it was collected or to comply with law or professional standards. We have procedures dealing with the destruction or deletion of Personal Information no longer required for the purposes for which it was collected.
We treat your Personal Information as private, confidential information and we strive to ensure that your Personal Information, regardless of format, is protected and kept secure at all times. Most methods of communication are not fully secure and security measures may create challenges to the efficient exchange of information. Email is often our preferred method of communication and, unless you object, we usually use unencrypted plain text emails when communicating with you. We will take reasonable measures to ensure that our communications are confidential but we cannot guarantee absolute secret given the technologies in place.
The only information we collect through our website is the information voluntarily supplied by you if you contact us through the website. This information is typically restricted to your name and email address. We do not employ any electronic means to automatically collect Personal Information from any visitor or user of our site or from their computers.
Our website contains links to other websites which may collect your Personal Information. Monty Sylvestre, conseillers juridiques inc. does not assume any responsibility for the privacy practices, policies or actions of the third parties operating these websites. You should read the privacy policies of these websites and make an informed decision whether or not to provide your Personal Information to the websites’ operators.
Accessing Your Personal Information
In providing any Personal Information to Monty Sylvestre, conseillers juridiques inc., whether through the website or otherwise, you consent to the collection, use and disclosure of that information in accordance with this policy. You have the right to verify and amend your Personal Information collected by us. You are also free at all times to withdraw your consent to the collection, use and disclosure of your Personal Information. You have rights to access your Personal Information. These rights are not absolute; however if we deny your request for access, we will provide reasons for doing so. If you wish to access, verify and/or amend your Personal Information or make a complaint under this Commitment, please send us a written notice, using the Privacy Request Form, at the address below:
Protection of Personal Information Agent
Monty Sylvestre, conseillers juridiques inc.
455, King West St, office 200
Sherbrooke (Québec) J1H 6E9
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Fax : (819) 565-2891
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Monty Sylvestre, conseillers juridiques inc. reserves the right to modify this policy on protection of Personal Information and advises you to consult it on a regular basis.